Managed IT Services
Comprehensive IT management solutions for mission-critical operations
Network & Infrastructure Management
- On-Site Support: 40+ monthly support hours with rapid response
- 24/7 Monitoring: Proactive system and network monitoring
- Maintenance: Regular updates and patch management
Cloud-Hosted Solutions
- Private Cloud: HIPAA-compliant Windows 2022 servers
- Disaster Recovery: Multi-site backup and replication
- Regular Testing: Scheduled recovery drills and validation
Application Management
- Secure Email: HIPAA-compliant email solutions
- Software Expertise: Primary Solutions application support
- Database Management: Full SQL Server administration
Security Services
- Network Security: Firewall and VPN management
- Testing: Regular security assessments
- Compliance: HIPAA-aligned security policies
Enterprise Support
Rapid Response
2-hour response time for critical issues with 7-day support availability
Training & Documentation
Comprehensive staff training and system documentation
Compliance Focus
HIPAA-compliant solutions and security measures
Why Choose Our MSP Services?
Sector Expertise
5+ years experience with developmental disability organizations
Comprehensive Security
End-to-end protection for sensitive data and systems
Transparent Reporting
Detailed monthly reports and weekly status updates
Scalable Solutions
Flexible resources that grow with your needs
Ready to Transform Your IT Infrastructure?
Let's discuss how our managed services can support your organization.